Labour Relations, Organizational Diagnostic and Optimization
Organization: the key to a healthy environment
Samson HR is qualified to create a program that will help you optimize the organization of your business. Samson HR uses various types of tools to diagnose how the workplace is organized in order to get the most out of it.
Every business should have an action plan aimed at improving the work environment. This plan allows employees to perform in a stable environment, while making it easier for leaders to manage the business.
Samson HR services include:
- Organizational surveys
- Action plans (improving attraction and retention)
- Implementation of sound management practices
- Process mapping
- Collective agreement negotiation
- Case management
- Arbitration
Labour Relations
Even the wisest resourcing decision can lead to disappointing results in the workplace when we do not have the right people to do the job.
At some point, every organization has to address internal workplace issues. Left unresolved, these issues lead to significant and complex workplace conflicts that not only jeopardize the achievement of key organizational objectives, but also test the resilience of the management team.
In a business world where expectations demand a flawless response every day while time, money and human resources are limited, these situations cannot be left unattended. Developing and implementing effective integrated solutions requires highly specialized skills and time, two essential elements that are very scarce in today’s organizations.
Managing employees has changed dramatically over time. Today, everyone wants to understand what is expected of them. Knowing what to do is sometimes not enough. Knowing why something needs to be done is the standard to meet. This expectation sometimes leads to heated discussions in the workplace about the merits of the decisions made. When there are disagreements or differences of opinion, conflicts can develop.
From a collective standpoint, collective bargaining can seem daunting. Entering into collective bargaining with a union is a long-term commitment that will influence your operations well after the agreement expires. A collective agreement is not only a contract governing the conditions of employment, but also a tool that can help you achieve your strategic objectives. Preparing for a round of collective bargaining is no small task. There are many elements to consider and research to be done. And as if that were not enough, there are parameters set by the applicable legislation that must be respected.
Rigorous preparation followed by skilfully implemented strategies will increase your chances of a positive outcome. It will also give you a roadmap and a clear direction.
At Samson HR, our recognized experts can help you develop and implement integrated strategies that will allow you to achieve your objectives.
Organizational Diagnostic
An organizational diagnostic is an essential management tool for any business that wants to understand how effective its current practices are, manage change properly or assess its workplace climate. It provides a snapshot of the entire organization, or of a specific department, from various angles.
Whether the focus is governance, effective and efficient management, employee mobilization and engagement, recruitment and retention, or internal communication, an organizational diagnostic takes the pulse of the organization, a crucial and essential step in implementing optimal solutions.
An organizational diagnostic is intended for any organization looking for effective solutions suited to its context, strategies and culture. It helps improve the cohesion of internal processes in order to foster individual and collective performance, develop a healthy and respectful workplace climate, or resolve conflicts and irritants.
Organizational Optimization
Organizational optimization aims to improve the performance of the organization as a whole or in a specific area. Clearly identifying the objectives makes it easier to identify the most appropriate tools and methods for the process.
Optimizing operational and administrative processes maximizes the added value of the various activities and the quality at every level of the organization. Every optimization exercise aims to simplify and systematize activities. Once process management has been improved and optimized, nothing can stop you!
Organizational surveys
Human resources specialists have access to a phenomenal amount of information about organizational health. Every organization has data that can be used to draw an initial picture of its situation: turnover and absenteeism rates, product rejection rates, number of customer complaints, etc.
Consulting employees through a survey makes it possible to gather valuable additional information on job satisfaction, perceived organizational effectiveness, communications, climate, work organization, supervision, customer satisfaction and much more.
In addition to demonstrating the company’s commitment to its staff, conducting a survey helps identify the levers for employee mobilization and retention and has a positive influence on the employer brand. Undertaking an organizational survey demonstrates a participative management style.
Both positive and negative results create a unique opportunity for reflection and discussion, leading to the development of an action plan and the setting of organizational priorities.